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Alphaomegahk

(Purchasing Agent Service) Japan Yahoo Auction /other Japan website

(Purchasing Agent Service) Japan Yahoo Auction /other Japan website

Regular price HK$1.06
Regular price HK$0.00 Sale price HK$1.06
Sale Sold out

Shopping Instructions - Precautions Before Buying

About Goods

  • Guarantee items is brand new, and original imported from Japan.
  • All items are airlifted from Japan to Hong Kong.
  • The official pictures in the pre-order product introduction are for reference only, subject to the actual arrival goods;
  • All items have properly packed and ship to Hong Kong, but long-term transportation may inevitably cause the box to be squeezed and have a slight damage. We can not guarantee that the package is perfect, please note.
  • After the box is opened, if there are painting, coloring, flaws, missing parts, etc., it belongs to the manufacturer's factory problem, we can help customer reflect to the manufacturer, but we will not responsible for that. Please do not embarrass us with the above reasons.
  • Items usually arrive within approximately 14 workdays (*Note 3) after the release date.

About Prize

  • Due to Prize supply is currently unstable, there are possibility to reduce the quantity even cutting orders, all orders for preordering Prize are not guaranteed, please confirm that you can accept this situation before placing an order.
  • Photos is for reference only, the actual product may vary. Changes in color, shape, etc. occur during the manufacturing process without prior notice;
  • It is normal for Prize to encounter individual slight differences or small defects, which are not quality problems. We are not responsible for this, but we can report to the manufacturer on behalf of the customer. Please do not embarrass us for the above reasons;
  • Prize will usually arrive approximately 14-21 workdays(*Note 3) after the release date.
  • Due to COVID-19, flights have been drastically reduced, making it more difficult to export prizes from Japan. Most prizes cannot be shipped by air and require sea freight. This results in a longer delivery time, which takes 1-3 months.

 

About Goods Reservation 

  • All pre-order goods prices include international shipping unless otherwise stated;
  • All pre-ordered goods have individual deadlines, please pay the deposit before the deadline;
  • If you would like to order a goods after the deadline, please contact us to check the inventory before placing the order.
  • Please pay the deposit within 3 days after placing the order.
  • After paying the deposit, it is necessary to provide proof of payment (screen capture or receipt) to us;
  • If the supplier is undersupplied (which we will try to avoid), the order will be allocated according to the order of reservation. For the customers who cantnot provide the goods, we will notify and refund the deposit as soon as possible.
  • Once the orders are confirmed, no cancellations or changes will be accepted. The full prepaid amount will be deducted from the credit card account provided by you and is non-refundable. If the goods are not picked up on time, the prepaid amount will not be refunded.
  • Due to the fluctuation of the Japanese yen exchange rate, there is a chance to make up the exchange rate difference upon arrival.


About arrival and pickup of goods

  • We will notify customer of the arrival goods by email.
  • For orders where only a deposit has been paid, the balance must be paid within 30 days from the date of the arrival notification email.
  • (For Local order)The pick-up period is within 30 days from the date of the arrival notification email, and must pay the balance and pick-up within the period.
  • If the balance is not settled or the order is not picked up within the period, the order will be considered discarded (*Note 1), the order will be invalid, and the customer will be blacklisted (*Note 2).
  • If customer has temporary difficulty in payment or picking up the goods, please feel free to contact us, we will give a extension as appropriate. After the extension, if we have not received the payment , the order will be invalid and the deposit will be forfeited, but no blacklist processing will be performed. However, if the accumulated amount reaches HKD 2,000 or more, it will be regarded as a dishonest customer and will be blacklisted immediately. 
  • All sales final. No refund or exchange. Please check carefully when picking up the goods. 

 

(*Note 1) Discard order: Indicates that the customer automatically waives the right of deposit and own the item. The discarded goods will be sold separately and no further notice.

(*Note 2) Blacklist: We will not accept or process any new order for the blacklisted customer within 4 months.

(*Note 3) Workdays: Monday to Friday, public holidays except.

Deposit
Payment Options

Inventory

[Pre-Order]: Products that are not yet officially available can be ordered in advance. Please note that pre-orders for products that have expired may not be available to customers.

[Appointment Consultation]: A product with a limited or indeterminate status. Please note that these orders are not guaranteed and may be reduced or cancelled.

[Presale]: Products that are not yet available for sale can be ordered in advance. Please note that the manufacturer has confirmed that the order is guaranteed to be available to the customer.

[In Stock]: The product is available for immediate purchase.

[Sold Out]: Item cannot be ordered.

▉ Order format and submission method :
Method 1. inbox/email with the link and quantity that you want to purchase; or
Methods 2. Fill in Purchasing Form

 

▉ Purchasing price:
[ (Item price include tax in yen + Japan internal shipping cost + Bank transfer charges) + 10% service charge + international shipping] x Exchange rate
=Purchasing price


▉ Purchasing process:
1. Fill the purchasing form
2. We informs the purchasing price
3. Pay deposit
4. We purchases the product
5. Wait for the arrival
6. Pay the balance and Delivery


▉ What you need to know about Purchasing Agent:
Minimum service fee is JPY 500
If the order requires convenience in Japan For payment/delivery at a store or post office, an additional service fee of JPY 1,500 will be charged each time.
All purchasing agents must pay a deposit in advance, and the full amount or 70% of the purchasing price must be paid as a deposit.
After the order is confirmed, it cannot be cancelled or refunded. The balance must be paid in person or before delivery.


▉ Deposit :
70% of the total purchase Price as a deposit.
Example :
The total amount of the purchased items is HKD $500, that mean, $500x 70% = $350, so please modify the "Quantity" to 350.

 

▉ Credit Card Payment notice:
For purchasing agents to pay by credit card through the website, 6% handling fee will be charged.
Example :
If the purchasing price is HKD $100, the actual payment is $100 + 6% = $106.


▉ Alipay/WeChat payment payment notice:
For purchasing agents to pay with Alipay/WeChat Pay, 1% handling fee will be charged.
Example :
If the purchasing price is HKD $100, the actual payment is $100 + 1% = $101.

 

** NOTE**
※Please read "Purchase Notes".

How to purchase

Step 1
Select the product and add to cart, then check whether the product and quantity are correct at the shopping cart, and click "Check out" if there is no problem.

Step 2
Login to your account (if you don't have an account, you can create account).

Step 3
Fill in the shipping address and click "Continue to shipping".
If you don't need to shipping(pickup at our store or face-to-face), you can fill it in casually. But if you need to shipping, please fill in the correct shipping address. If you choose [SF Express Smart Locker], please fill in the address and code of the locker, and if you choose [EC-Get], please fill in the address and code of the Post Office/iPostal Station that can provide self-pickup.
If you don't understand, you can check Shipping Method.

Step 4
Select a Shipping method and click "Continue to Payment".

Step 5
Select a Payment method and click "Pay now".
After completing the order, the system will automatically send a confirmation email, and the payment information can be found at the bottom of the email.
If you don't find the email in your inbox, please look for it in the spam folder, it is most likely there. If you still can't find it, please email us.

 

Payment Method

We provide the following payment methods:

Bank deposit

We accept Hong Kong bank (BOC and Hang Seng Bank),
Support bank deposit,24 Hourly deposit machine, online transfer, etc., just send in the number slip to us for confirmation.

FPS

Use your mobile phone to log in to online banking and select FPS scans the QR code, fills in the payment amount and order number, and then sends the number slip to us for confirmation.

Shop payment

Visit our retail store:View map and information

Alipay

We will attach it to the confirmation emailQrUse your mobile phone to log in to the "Alipay" mobile app and scan the code for payment.
Detailed usage

HSBC PayMe

Log in with your mobile phonePayMe"Mobile app, viaWhat's appJust pay us.
Detailed usage

WeChat Pay HK

We will attach it to the confirmation emailQrUse your mobile phone to log in to the "WeChat" mobile app and scan the code for payment.

PayPal

Handling fee: 3.9% (local) or 4.4% (foreign) + HK$2.35

After choosing PayPal payment, we will send a PayPal payment request to your email

Credit Card (Stripe)

You can choose to pay by credit card when you make the payment, and just follow the instructions directly to proceed with the corresponding procedures.

CAUTION: For all cancellations or transaction failures caused by the customer (including non-collection overdue, dissatisfaction with the manufacturer's quality, etc.), the paid deposit cannot be returned.

Shipping Method

When the goods arrive in Hong Kong, we will be ready and email contact you to pick up the goods.
We offer multiple ways to pick up the goods:

▼ Hong Kong (click to expand) ▼

 

Hong Kong local

Self pickup at our office

Office pickup
Address: Room B08, 1st Floor, Fuchang Factory Building, 1 Hetao Street, Tai Kok Tsui
Opening hours: Monday to Friday 10:30~19:00.
Please pay attention to our Facebook / Instagram announcement on public holidays.

Cost: + HK$0

In person

Yau Ma Tei MTR Station: Every Saturday 13:30-15:00
You need to make an appointment 2 days in advance.
If you are late, the order will be returned to office and change to self pickup by default.

Cost: + HK$0

Local surface mail

There is a risk of loss of local surface mail. There is no record at the post office, and even if it is traced to the post office, there is no result.

(Our shop will take pictures before each shipment is sent to let customers know that it has been sent. The risk of surface mail service shall be borne by the buyer, and the shop will not be responsible for the loss or damage of the goods during the delivery process. )

Cost: + postage (calculated by mail weight)

Local Registration

The posting process is recorded and signature of receipt is required upon delivery.

If no one picks up the parcel, postman will put a notification pickup card in your mailbox, and pick up the package with the card at the post office in the area of the address.

Please prepare your ID card to verify your identity when picking up or receiving the package.

Cost: + postage (calculated by mail weight)

SF Express

Business addresses are the cheapest, and courier fees are required for residential and remote areas.

Packaging and posting fee HK$5 ( together with the balance credit) + courier fee ( pay on delivery, collected by the courier company).

Fee: Freight collect

 

 

▼ Overseas (click to expand) ▼

 

Posting overseas

Speedpost

This is a way to use International Express Mail (EMS) to deliver goods more quickly.

With tracking service and signature is required.

Delivery time:1-7 working days
(Delivery time It depends on factors such as flight, customs clearance, aviation security inspection, force majeure, and the size of the territory of each destination.)

Cost: + postage (calculated by mail weight)

e-Express

Using economic flight method for delivery, the speed is faster than sea freight, and the price is cheaper than fast delivery.

With tracking service, no signature is required and weight limit is 2kg.

Delivery time: 7-14 working days
(Delivery time depends on factors such as flight, customs clearance, aviation security inspection, force majeure, etc. and the territorial scope of each destination.)< /span>

Applicable destinations: United States, Canada, Mexico, Brazil, France, Belgium, Germany, Netherlands, Switzerland, Luxembourg, United Kingdom, Ireland, Spain, Portugal, Denmark, Finland, Norway, Sweden, Latvia, Poland, Austria, Hungary, Serbia, Turkey, Israel, Lebanon, Russia, Mainland China, Japan, South Korea, Macau, Vietnam, Cambodia, Singapore, Malaysia, Thailand, Philippines, Indonesia, Australia, New Zealand and South Africa

Cost: + postage (calculated by mail weight)

Air Registered Parcel

Using economic flight method for delivery, candeliver to almost every place overseas. The speed is faster than shipping, and the price is cheaper than fast delivery.

With tracking service and signature is required.

Delivery time: 6-28 working days
(Delivery time depends on factors such as flight, customs clearance, aviation security inspection, force majeure, and the size of the territory of each destination.)< /span>

Applicable destinations: more than 200 destinations

Cost: + postage (calculated by mail weight)

Surface Parcel

Using economic flight method for delivery, candeliver to every place overseas.

No tracking service and weight limit is 2kg.

Delivery time: 20-80 working days
(Delivery time depends on factors such as flights, customs clearance, aviation security inspections, force majeure, and the size of the territories of each destination.)< /span>

Applicable destinations: all overseas destinations with postal package service.

Cost: + postage (calculated by mail weight)

SF Express

This is door-to-door express service.

With tracking service and signature is required.

Delivery time: 1-14 working days
(Delivery time depends on factors such as flight, customs clearance, aviation security inspection, force majeure, etc. and the territorial scope of each destination. )

Fee: Freight collect

Disclaimer

Actual product colors may differ from images shown.
Each monitor or mobile monitor has different color display capabilities, and everyone may see these colors differently. Additionally, the lighting conditions in which the photo was taken can also affect the color of the image. We cannot guarantee that the color you see accurately depicts the true color of the product.

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