(Purchasing Agent Service) Japan Yahoo Auction /other Japan website

About Goods

• Guarantee items is brand new, and original imported from Japan.
• All items are airlifted from Japan to Hong Kong.
• The official pictures in the pre-order product introduction are for reference only, subject to the actual arrival goods;
• All items have properly packed and ship to Hong Kong, but long-term transportation may inevitably cause the box to be squeezed and have a slight damage. We can not guarantee that the package is perfect, please note.
• After the box is opened, if there are painting, coloring, flaws, missing parts, etc., it belongs to the manufacturer's factory problem, we can help customer reflect to the manufacturer, but we will not responsible for that. Please do not embarrass us with the above reasons.
• Items usually arrive within approximately 14 workdays (*Note 3) after the release date.

About Prize

• Due to Prize supply is currently unstable, there are possibility to reduce the quantity even cutting orders, all orders for preordering Prize are not guaranteed, please confirm that you can accept this situation before placing an order.
• Photos is for reference only, the actual product may vary. Changes in color, shape, etc. occur during the manufacturing process without prior notice;
• It is normal for Prize to encounter individual slight differences or small defects, which are not quality problems. We are not responsible for this, but we can report to the manufacturer on behalf of the customer. Please do not embarrass us for the above reasons;
• Prize will usually arrive approximately 14-21 workdays(*Note 3) after the release date.
• Due to COVID-19, flights have been drastically reduced, making it more difficult to export prizes from Japan. Most prizes cannot be shipped by air and require sea freight. This results in a longer delivery time, which takes 1-3 months.

About Goods Reservation 

• All pre-order goods prices include international shipping unless otherwise stated;
• All pre-ordered goods have individual deadlines, please pay the deposit before the deadline;
• If you would like to order a goods after the deadline, please contact us to check the inventory before placing the order.
• Please pay the deposit within 3 days after placing the order.
• After paying the deposit, it is necessary to provide proof of payment (screen capture or receipt) to us;
• If the supplier is undersupplied (which we will try to avoid), the order will be allocated according to the order of reservation. For the customers who cantnot provide the goods, we will notify and refund the deposit as soon as possible.
• Once the orders are confirmed, no cancellations or changes will be accepted. The full prepaid amount will be deducted from the credit card account provided by you and is non-refundable. If the goods are not picked up on time, the prepaid amount will not be refunded.
• Due to the fluctuation of the Japanese yen exchange rate, there is a chance to make up the exchange rate difference upon arrival.

About arrival and pickup of goods

• We will notify customer of the arrival goods by email.
• For orders where only a deposit has been paid, the balance must be paid within 30 days from the date of the arrival notification email.
• (For Local order)The pick-up period is within 30 days from the date of the arrival notification email, and must pay the balance and pick-up within the period.
• If the balance is not settled or the order is not picked up within the period, the order will be considered discarded (*Note 1), the order will be invalid, and the customer will be blacklisted (*Note 2).
• If customer has temporary difficulty in payment or picking up the goods, please feel free to contact us, we will give a extension as appropriate. After the extension, if we have not received the payment , the order will be invalid and the deposit will be forfeited, but no blacklist processing will be performed. However, if the accumulated amount reaches HKD 2,000 or more, it will be regarded as a dishonest customer and will be blacklisted immediately. 
• All sales final. No refund or exchange. Please check carefully when picking up the goods. 

(*Note 1) Discard order: Indicates that the customer automatically waives the right of deposit and own the item. The discarded goods will be sold separately and no further notice.

(*Note 2) Blacklist: We will not accept or process any new order for the blacklisted customer within 4 months.

(*Note 3) Workdays: Monday to Friday, public holidays except.

Should there be any disputes arise, Alphaomegahk reserves the right of final decision.

第1步
把商品〝加入購物車”，然後在購物車內核對一下商品及數量是否正確，沒問題就可以點擊〝結帳”。

第2步
登入你的帳號(如未有帳號可以即時注冊的)。

第3步
填寫收貨地址,然後點擊〝前往運送方式”。
如果不需運送可隨便填寫;但如需郵寄，請填上正確的收貨地址。 如選擇[順豐智能櫃]的，請填寫智能櫃的地址及編號,如選擇[易寄取]就填寫可供自取的郵局地址及編號。
不明白的話可以查看運送方式。

第4步
選擇取貨方式,然後點擊〝繼續付款”。

第5步
選擇付款方式，然後點擊〝完成訂單”。
完成訂單後，系統會自動發出一封確認電郵，付款資料可在電郵底部找到的。
如果在郵箱收件夾沒有找到電郵，請到垃圾郵件那邊找找看，很大機會是跑到那裡了。但仍是沒找到的話，可以電郵我們。

銀行轉帳 / FPS轉數快 / PayMe付款 +0%手續費
PayPal +8%手續費
信用卡 +6%手續費
ALIPAYHK / WECHAT PAY +1%手續費

注意：價錢不包含手續費。
下單後，我們會另外email聯系，向客人收取手續費。

只限12月14日大角咀自取/LALAMOVE送貨上門/順豐到付

實際產品顏色可能與顯示的圖像不同。
每個顯示器或移動顯示器都有不同的顏色顯示能力，每個人看到這些顏色的方式可能不同。 此外，拍攝照片時的照明條件也會影響圖像的顏色。 我們不能保證您看到的顏色準確地描繪了產品的真實顏色。